Scaling Private Access: Operational Infrastructure Cracks the Code for the Semi-Liquid Revolution
Recent moves to democratize private markets mark a significant change in the investment landscape. As retail investors, registered investment advisers (RIAs), and high-net-worth individuals seek better returns and diversification, there is growing demand for access to previously exclusive assets, particularly via semi-liquid vehicles (SLVs).
This market has experienced remarkable growth, reaching $349 billion in assets under management (AUM) by the end of 2024, a 40% increase since 2022, per Deloitte Center for Financial Services data.i
To capitalize on the growth of SLVs and innovate with new offerings, investment managers need strong operational processes. Reliable systems that ensure operational efficiency are equally essential. At the same time, SLVs must uphold the liquidity commitments required for retail distribution.
Firms that crack the code of creating and running SLVs can build investor trust and position themselves as leaders in the evolving landscape of private markets.
The rise of SLVs
SLVs bridge public and private markets through tools like interval funds, tender-offer funds, non-traded BDCs, and non-traded REITs. These options make it easier for private wealth and retail investors to participate by allowing ongoing investments alongside controlled redemption features, something previously limited to institutional investors.
SLVs offer a balanced value proposition. Managers can hold less liquid private assets while providing investors with structured access. They maintain some degree of control with redemption windows and withdrawal limits of 5% to 25% of the net asset value (NAV). This leads to capital that is both stable and accessible, enhancing liquidity for investors and providing smoother portfolio management for fund managers.
But as the demand for SLVs grows, firms face a challenge. How can they consistently deliver this hybrid value proposition? In our experience, it represents a shift for the front office, often moving beyond serving niche institutional clients and catering to potentially thousands of retail or retail-like investors. This shift entails building a strong back-office infrastructure that can fulfill the promises made in the fund’s prospectus, which involves significant upgrades in transfer agency, liquidity management, data systems, and governance.
Operational efficiency determines adoption
For private wealth advisors and their clients, credibility hinges on what managers can deliver with their products. Advisors seek transparency to suggest products to their clients confidently. Additionally, boards and regulators expect strong governance to validate every valuation, fee calculation, and redemption process. Without these, reorienting to a broader population and different investor needs may create reputational and even legal risks.
Achieving operational scale
Semi-liquid vehicles expand investor access but multiply operational demands. They may need to manage hundreds or thousands of individual accounts across RIAs, private banks, and platforms. This scale shifts the core challenge from investment management to operational throughput.
For example, transfer agency systems that often support daily-priced mutual funds must adapt to the slower, rule-based liquidity of SLVs. In each redemption cycle, firms must queue, prorate, and confirm requests precisely and transparently. Investor trust depends on visible fairness in how gates are applied and how quickly confirmations arrive.
This need goes beyond raw processing capacity. It requires connectivity such as integration with custodians, wirehouses, clearing firms, and retirement platforms. Seamless data exchange through APIs and automated workflows can help handle scale while lowering operating risk.
Modular rules engines
The complexity of SLVs can also make accurate fee handling and clear governance of fund terms challenging. Average expense ratios exceed 3%. They work counter to the typical narrative of fee compression.
With that rate, advisors and investors want straightforward answers on performance fees, incentives, and leverage-based fees. But rigid legacy systems can’t quite deliver those answers. Instead, they embed rules in static code, introducing manual workarounds and error risk precisely where accuracy matters most.
To scale with confidence, managers need a configurable rules engine that accommodates varied eligibility rules, redemption caps, carry-forward mechanics, and differentiated share classes.
They also need to communicate with clarity so that advisors have the necessary materials to verify and explain expenses and outcomes. This matters more than some COOs might think when their experience is with small pools of institutional investors and limited partners.
Cross-asset data for hybrid portfolios
Additionally, the semi-liquid model relies on portfolios that bridge public and private holdings. Interval funds often lean heavily on private credit, tender-offer funds show sizable exposures to private equity and venture capital, and real asset investments in real estate and infrastructure are increasingly common. Consolidating these positions into one unified data environment is a perennial problem for managers.
Without a cross-asset model, reality can get uncomfortable. It may turn into fragmentation between listed security feeds, private deal valuations, and illiquid pricing methods, for instance.
A unified data backbone enables:
- Consolidation of structured (equities, bonds, listed REITs) and unstructured data (deal valuations, appraisal-based assets)
- Identification of stale pricing inputs and exception flags
- Internal and board-level reporting tailored to semi-liquid disclosure demands
- Forward cash forecasting that links subscription flows, redemption queues, and capital deployment schedules
Governance and board-ready controls
Semi-liquid funds are structural hybrids. They blend hedge fund-like flexibility with ’40 Act oversight (in many cases). To meet the higher compliance bar, managers must actively manage liquidity mismatches, validate valuations, and document every control decision. Common compliance needs include independent pricing reviews, tolerance-band monitoring, and complete audit trails.
Stress testing is equally essential. Modeling consecutive redemption quarters helps boards determine whether liquidity can hold under strain and prevent forced sales that could erode both performance and confidence.
Finally, regular NAV strikes and third-party validations demonstrate that governance has real procedural teeth and muscle. Firms can use these to confirm that valuation controls hold up under normal and stressed conditions and reflect actual market realities. Such governance keeps internal teams and service providers accountable for accuracy.
Distribution and the investor experience
For SLVs, distribution is where investment management meets wealth management. Success depends on how effectively products reach RIAs, private banks, and platforms.
Each channel demands specific integration and servicing for distribution:
- Wirehouses need seamless NSCC connectivity.
- Private banks expect capacity and queue reports.
- RIAs want clear investor statements and educational tools.
Subscription calendars, redemption illustrations, and FAQs can help advisors circumvent actual or perceived client missteps. On the other hand, missed confirmations or opaque gating erode trust built over years.
Simply put, clarity and timeliness turn complex structures into vehicles that advisors can recommend confidently.
The strategic implication
The SLV revolution rewards firms that treat operations as a strategic asset. Scalable systems for liquidity, fees, data, and governance turn credibility into growth. Those who build this infrastructure now will define the market’s next leaders, as private access expands from institutional privilege to mainstream investment reality.
Authored By
Premal Desai
Premal Desai is a Senior Vice President overseeing the product team in India for Arcesium. Prior to his current role, Premal was co-head of Arcesium’s Financial Operations group in India.
Share This post
[i] Deloitte Center for Financial Services, September 2025. https://www.deloitte.com/us/en/insights/industry/financial-services/semi-liquid-funds.html
Subscribe Today
No spam. Just the latest releases and tips, interesting articles, and exclusive interviews in your inbox every week.